Politique d'expédition
Any applicable import taxes and customs fees are the buyer's responsibility. Customs-related delays are not our fault.
In general, cancellations are not allowed. Order changes can only be made within 12 hours of the order being placed. If you experience any issues with your order, please get in touch with us support@themetaldesire.com.
Please double-check your address and include your phone number in the delivery instructions. We won't be liable for any product loss if you filled out the order incorrectly. We mail the order using the shipping information you gave us.
Return shipping is the customer's responsibility.
Order delivery time is made up of the shipping and processing times.
SHIPPING FEE:
UNITED STATES MAINLAND
USPS Standard shipping : Free shipping for order over 59.99 USD , otherwise 7.99 - 12.99 USD shipping fees.
Shipping time: 7-14 working days.
if order will be returned to our courier company due to incorrect address or addressee .There will be a re-shipping fees of 4.99 USD charged to re-deliver the order.
REST OF UNITED STATES
Standard shipping : Free shipping for order over 59.99 USD , otherwise 7.99 - 12.99 USD shipping fees.
Shipping time: 20-30 working days.
if order will be returned to our courier company due to incorrect address or addressee .There will be a re-shipping fees of 4.99 USD charged to re-deliver the order.
CANADA
Standard shipping : Free shipping for order over 59.99 USD , otherwise 9.99 -14.99 CAD shipping fees.
Shipping time: 9-18 working days.
if order will be returned to our courier company due to incorrect address or addressee .There will be a re-shipping fees of 6.99 CAD charged to re-deliver the order.
AUSTRALIA
Standard shipping : Free shipping for order over 59.99 USD , otherwise 14.99 USD shipping fees.
Shipping time: 9-18 working days.
if order will be returned to our courier company due to incorrect address or addressee .There will be a re-shipping fees of 7.99 USD charged to re-deliver the order.
FRANCE, GERMANY, UNITED KINGDOM, SPAIN, AUSTRIA, DENMARK, POLAND, SWEDEN, THAILAND, BULGARIA, NETHERLANDS, ITALY, LITHUANIA, PORTUGAL
Standard shipping : Free shipping for order over 59.99 USD , otherwise 7.99 -11.99 USD shipping fees.
Shipping time: 7-16 working days.
if order will be returned to our courier company due to incorrect address or addressee .There will be a re-shipping fees of 7.99 USD charged to re-deliver the order.
NEW ZEALAND
Standard shipping : Free shipping for order over 59.99 USD , otherwise 7.99 - 11.99 USD shipping fees.
Shipping time: 7-16 working days.
if order will be returned to our courier company due to incorrect address or addressee .There will be a re-shipping fees of 7.99 USD charged to re-deliver the order.
INDONESIA, JAPAN, SINGAPORE, MALAYSIA
Standard shipping : Free shipping for order over 59.99 USD , otherwise 7.99 - 11.99 USD shipping fees.
Shipping time: 10-28 working days.
if order will be returned to our courier company due to incorrect address or addressee .There will be a re-shipping fees of 7.99 USD charged to re-deliver the order.
MIDDLE EAST
Standard shipping : Free shipping for order over 59.99 USD , otherwise 14.99 USD shipping fees.
Shipping time: 12-20 working days.
if order will be returned to our courier company due to incorrect address or addressee .There will be a re-shipping fees of 9.99 USD charged to re-deliver the order.
SWITZERLAND, IRELAND, NORWAY, BELGIUM, ANDORRA, LUXEMBOURG, HUNGARY, CZECHIA, ROMANIA, LATVIA, CROATIA, ESTONIA, SLOVAKIA, SOLVENIA
Standard shipping : Free shipping for order over 59.99 USD , otherwise 7.99 -11.99 USD shipping fees.
Shipping time: 9-20 working days.
if order will be returned to our courier company due to incorrect address or addressee .There will be a re-shipping fees of 7.99 USD charged to re-deliver the order.
REST OF THE WORLD
Standard shipping : Free shipping for order over 59.99 USD , otherwise 14.99 USD shipping fees.
Shipping time: 20-30 working days.
if order will be returned to our courier company due to incorrect address or addressee .There will be a re-shipping fees of 9.99 USD charged to re-deliver the order.
NOTE:
- As our courier services only provide estimations for shipping times, MetalDesire is not liable for delays that occur after dispatch. Although unforeseen circumstances may cause delays, have faith that MetalDesire is dedicated to minimizing any discomfort.
- In the event of a cancellation or return. Items purchased with a free delivery offer. The cost of shipping will be subtracted from the offer price and refunded. shipping varies from 9.99 USD to 14.99 USD depending on countries.